Get in Touch With Us

Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach the Social Casinos team and what happens once your message lands in our inbox.

How to Contact Social Casinos Directly

Email is the best way to reach us. Send your message to [email protected] and a real person on our team will read it — we do not rely on canned auto-replies to stand in for an actual answer. We aim to respond within two working days, though enquiries during busier periods may take slightly longer.

If you can, tell us upfront what your message is about. A quick line such as "correction request" or "question about RTP data" helps us route it to the right person and get back to you faster.

What Readers Usually Get in Touch About

We hear from a wide mix of people, from casual players comparing daily rewards to readers doing more careful research before creating an account anywhere. Common reasons people write in include:

• Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the no-purchase-necessary entry method works, or how prize redemption is typically handled.
• Corrections and accuracy flags — welcome offers, coin bundles, editorial ratings and eligible states can change without much notice. If you notice something on our site that looks out of date, tell us and we will look into it.
• Feedback on our coverage — including which operators from our list, such as Spinblitz, Casino.Click, Free Spins, or any of the others we review, you would like to see covered in more depth.
• State availability questions — since eligibility varies by operator and by state, and laws in this space change frequently, readers often want to double-check what we have published against an operator's current terms.
• Responsible play concerns — if you or someone you know is finding it difficult to keep play in check, mention this in your message and we can point you toward general resources. Sweepstakes casinos involve chance-based games, and outcomes are never guaranteed regardless of RTP figures published by an operator.
• General site feedback — anything from broken links to suggestions for new comparisons, including topics like the highest RTP sweepstakes casinos or our page on Best Non GamStop Casinos 2026.

What We Can and Cannot Help With

We can answer questions about our own content: how we assess and rank sweepstakes casinos, why an operator appears where it does on our list, and what our editorial ratings reflect. What we cannot do is act on behalf of any operator. If your enquiry concerns a specific account issue, a coin redemption you are waiting on, identity verification, or a payment that has not arrived, that request needs to go directly to the operator in question through their own support channels, since account records and redemption details sit with them, not with us.

Similarly, we are not able to offer legal advice about whether a particular sweepstakes casino is permitted in your state. Availability varies by state and by operator, some jurisdictions restrict or prohibit this model outright, and the rules shift over time. If you have a specific legal question, the safest step is to check the operator's own terms and, where needed, confirm with an official state resource.

How We Handle Feedback on Our Rankings

Our list is built from published welcome offers, editorial review, and ongoing research rather than from any arrangement with an operator to secure a better position. Commercial relationships with some of the sites listed do not decide where they rank. If you believe we have misrepresented an offer's terms, missed a material condition, or need to revisit a rating, send us the details and we will review it.

A Quick Note Before You Write In

A few reminders that can save time on both sides:

• Sweepstakes casinos are not traditional real-money gambling sites — they run on a dual-currency promotional model, and we are happy to explain that model further if any part of it is unclear.
• Participation generally does not require a purchase; a free alternative method of entry is a defining feature of a legitimate sweepstakes casino, and we can point you to general information on this if you are unsure how it works on a given platform.
• Redemption of Sweepstakes Coins usually involves identity verification and minimum thresholds set by the operator, not by us, so account-specific redemption questions are best directed there.
• We are an adult-focused resource; our content is intended for readers of legal age in their state, consistent with the age requirements set by the operators themselves.

Choosing the Right Next Step

If your question is about our reviews, our ranking method, or something you have read on stopcircban.com, email us and we will get back to you personally. If it concerns your account, a specific redemption, or verification with an operator, reach out to that operator's own support team first, since they hold the account details needed to help you. Either way, we appreciate you taking the time to write in, and we read every message that comes through.